When you run an online store, making more money from each customer is a key goal. One way to do this is by increasing your Average Order Value (AOV). AOV is the average amount of money a customer spends each time they make a purchase. Here are some simple strategies to help you increasing AOV and grow your business.
- Offer Bundles and Packages
Customers love getting a good deal, so why not offer them bundled products or packages? By bundling related items together and offering them at a discounted price, you can encourage customers to spend more money in one go. For example, if you sell skincare products, you could offer a bundle that includes a cleanser, moisturizer, and sunscreen at a discounted price.
- Cross-Sell and Upsell
Cross-selling and upselling are techniques used to encourage customers to buy additional items or upgrade their purchase. Cross-selling involves suggesting related products that complement what the customer is already buying. Upselling involves persuading customers to buy a more expensive version of the product they are interested in. For instance, if a customer is buying a laptop, you could cross-sell by suggesting a laptop bag or upsell by recommending a model with better specifications.
- Implement a Loyalty Program
Loyalty programs are a great way to reward your repeat customers and encourage them to spend more money with you. Offer points for every purchase made, which customers can then redeem for discounts or freebies. You could also offer exclusive perks such as early access to sales or special promotions for loyal customers.
- Set a Minimum Spend for Free Shipping
Many customers are willing to spend a little more to qualify for free shipping. By setting a minimum spend threshold for free shipping, you can encourage customers to add more items to their cart to reach that threshold. This not only increasing AOV but also incentivizes customers to buy more in order to save on shipping costs.
Increasing your Average Order Value (AOV) is essential for growing your online business and boosting your revenue. By implementing these simple strategies such as offering bundles, cross-selling and upselling, implementing a loyalty program, setting a minimum spend for free shipping, and creating limited-time offers, you can encourage customers to spend more money each time they shop with you.